Terms and Conditions of Use
1.- Identification of Title Holder and General Information.
Yodel Internacional is the commercial name of the company Yodel Internacional S.L. These Terms and Conditions regulate the access and use of the website www.yodel.es (hereinafter, the Website) owned by Yodel Internacional S.L. (hereinafter, Yodel Internacional), with C.I.F. B-28823847 and registered office at Calle Maria Tubau Nº5 Planta 6, Madrid – Spain, as well as the services and products offered by Yodel Internacional on its website.
Yodel Internacional offers this website subject to these Terms and Conditions. By visiting the website or using the services or applications on the website, the user accepts these Terms and Conditions.
User registration will not be required to access the website. However, in order to contract any of the services offered by Yodel Internacional, the User’s registration and acceptance of these conditions will be required before formalizing the payment.
Through the website, Yodel Internacional offers users spectacle frames, sunglasses and a variety of equipment for opticians.
These Yodel Internacional Terms and Conditions described below define the rights and obligations of Yodel Internacional and the Users within the framework of the Website. These are the only Terms and Conditions applicable to the use of the website (without prejudice to the fact that for certain services there may be particular conditions) and the contracting of orders through the website and they replace any other conditions, except with prior agreement and in writing between Yodel Internacional and the User.
2.- User Data.
In order to purchase the products offered through the Website, it will be necessary for the User to register through the registration form available on the Website.
The User will be responsible for maintaining the confidentiality of the data and information provided and for restricting access to their computer and their access codes to avoid possible unauthorized uses.
In the event that the User has reason to believe that their data has been made known to a third party, or if they have been used in an unauthorized manner, or are likely to be, they must notify Yodel Internacional of this situation immediately.
The User must verify that their data is correct and complete and inform Yodel Internacional when there is any variation and / or modification in the information provided in the purchase process.
3.- Orders and Conditions of Sale.
The services and products offered through the Yodel Internacional Website are intended for the purchase by Users of prescription glasses, sunglasses and equipment for optics.
In order to contract an order from Yodel Internacional, the User must be over 18 years of age.
To place orders through the Website, the User must provide a series of data prior to contracting, through the purchase form, and which will be necessary to manage their purchase order.
4.- Price, payment form and discount conditions.
Once the data on the form has been completed, the User must proceed to pay the order through the means of payment specified on the Website.
After the payment is made, the User will receive an order confirmation e-mail, which will include a summary of the items purchased, the requested shipping method and the destination address.
If at the time of payment there is an incident that prevents payment, the User will receive an automatic payment error message and their order will not be processed until the payment process is successfully completed.
The prices of the services are expressed in Euros (€), including taxes and management and shipping costs, the amount of which will be indicated at the time of final confirmation of each order.
All prices shown are final prices, the Value Added Tax (VAT) being expressly included, without prejudice to the fact that the user will have detailed information on the price of the product at all times.
Yodel Internacional may periodically offer discount codes to its Users. Said discounts may only be applied in accordance with the instructions specified by Yodel Internacional with respect to each code, and in any case Users may only use a single code per order.
The use of discount codes will not be compatible with certain promotional actions and collections.
5.- Yodel Internacional Product and Service Information.
The data included on the website in each description of the products and services, in their photographs, graphic or iconographic representations or videos, as well as trade names, trademarks or distinctive signs of any kind, have a merely informative function. Therefore, Yodel Internacional declines any responsibility for the appearance of errors in said information, although it undertakes to take all measures in its power to correct the aforementioned errors or omissions as soon as possible after having been informed of them.
6.- Information regarding shipments.
STANDARD SHIPPING (throughout Europe)
Standard shipping price: It will be defined according to the weight and volume of the package.
Your order will be prepared and shipped (made available to the carrier) within 24 / 72h in the case of non-personalized products.
The delivery time will be 1-7 business days from the date of shipment.
7.- Use of Website.
The use of the Website for fraudulent purposes, or related to criminal offenses or illicit activities of any kind is not allowed.
It is also prohibited to send, use or reuse illegal, offensive, abusive, indecent, defamatory, obscene or threatening material of any kind, or that involves a violation of intellectual property rights, trademarks, confidentiality, privacy or any other right, that is otherwise injurious or objectionable to third parties, or whose content contains computer viruses, political propaganda, advertising content, chain mail, mass mailing or any other type of “spam” and, in general, any type of annoyance or inconvenience unnecessary.
The User agrees to make a lawful, diligent, honest and correct use of all the information or content they have access either through the Website or third-party websites that are accessed through the link on the Website, and all this under the principles of good faith and with respect at all times to the current legislation and these Terms and Conditions.
Likewise, the User acquires the commitment not to cause, maliciously or intentionally, damages or losses that may undermine, alter the Website itself, as well as not introduce or spread computer viruses that may produce unauthorized alterations to the contents or systems that make up the Website.
Yodel Internacional reserves the right to deny access to the Website or even cancel orders to Users who misuse the contents and / or breach any of the conditions that appear in this document.
8.- Partial Nullity.
In the event that any Clause of these Terms and Conditions is declared void, the other Clauses will remain in force and will be interpreted taking into account the spirit of these Terms and Conditions.
10.- Campaign Personalizations.
The User is the subject of a random campaign, so the shipping terms applicable to each order may vary randomly. The User’s personal data will not be taken into account as a variable when determining the particular conditions of each order.
All communications between Yodel Internacional and the User regarding the contracting of orders through the Website will be made in writing and in accordance with the communication procedures established in these Terms and Conditions for each particular case.
13.- Ethical Policy regarding suppliers.
As a prestigious and reliable company, committed to the goal of providing high quality products to its customers, Yodel International recognizes its obligation to ensure that suppliers act ethically. We expect our suppliers to regularly provide an environment that protects the health and safety of employees, as well as their basic human rights. All providers must comply with their national employment laws and regulations, in particular with respect to the following:
Minimum age to work; Freely chosen employment; Health and security; Freedom of association and the right to collective bargaining; Absence of discrimination; Absence of harsh or inhuman treatment; Working hours; Wages; Labor conditions.
Yodel Internacional will never knowingly purchase supplies from countries that violate the aforementioned principles. We also expect our suppliers to translate these principles into dealing with their own suppliers. Due to the sometimes complex nature of our suppliers’ supply chain, it is not always possible to monitor and control the conditions of each individual involved in the production of our products. However, as Yodel International continues to grow, it recognizes the importance of taking initiative and doing everything possible to defend the rights of the people involved in the manufacture of its products.
14. Applicable Legislation and Jurisdiction.
These Terms and Conditions are subject to Spanish law. The parties, in accordance with Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws, submit to the Courts and Tribunals of the User’s place of residence.
Likewise, by virtue of the provisions of Regulation (EU) No. 524/2013 of the European Parliament and of the Council, of May 21, 2013, regarding the resolution of online disputes in consumer matters, Yodel Internacional informs you that, In the event of a dispute, the User residing in the European Union may go to the “Online Conflict Resolution Platform” developed by the European Commission, in order to try to resolve out of court any dispute arising from the provision of services by part of Yodel Internacional.
To access the “Online Conflict Resolution Platform” you can do so through the following link: http://ec.europa.eu/consumers/odr/
In any case, Yodel Internacional informs the User that he has Claim sheets through which he may formulate any complaint or claim in relation to the services provided by Yodel Internacional.